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Privacy Policy


1. Overview


Welcome to Arenpi, the online marketplace of 3d printable miniatures. We at Arenpi, Inc. (“Arenpi”, “we”, “us”) respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy explains how we collect, use, disclose, and protect information that applies to our Service, and your rights about the collection and use of your information. Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use the Arenpi websites, mobile applications, APIs or related services (the“Services”). It also applies to prospective customers of our business and enterprise products. If you do not want your information processed in accordance with this Privacy Policy in general or any part of it, you should not use our online or mobile services.



2. Information we collect


When you register for an Arenpi account on our Site we collect your full name, email address, and account log-in credentials.


a) Information you voluntarily submit to us:


When you register for an Arenpi account on our Site we collect your full name, email address, and account log-in credentials. If you make purchases, we collect certain data about your purchase (such as your name and ZIP code) as necessary to process your order. You must provide certain payment and billing data directly to our payment service providers, including your name, credit card information, billing address, and ZIP code. For security, Arenpi does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data. Parts of the Services let you interact with other users or share content publicly, including by posting reviews about content, asking or answering questions, sending messages to users or designers, or posting photos or other work you upload. Such shared content may be publicly viewable by others depending on where it is posted. If you connect Facebook, Google or other third-party accounts to Arenpi, we use information from those accounts (such as your friends or contacts) to improve your Pinterest experience. This is dependent on the privacy policies or settings for those accounts.


b) Information we collect from others: We may receive information about you from other sources. For example, if you use a third-party software, through the site, such as a payment processor, they may transfer information to us for fulfillment.

c) Automatically-collected information: We automatically collect certain information about you and the device with which you access the website. When you use Arenpi, we will log your IP address, operating system type, device information, location information, browser type, referring website, pages you viewed, and the dates / times when you accessed the website.We may also collect information about actions you take when using the website, such as links clicked.More information about this tracking is detailed below.

d) Cookies: Our use of cookies is detailed below.

When you visit the Service, we(and our third - party partners) will send cookies — small text files containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets Arenpi do things like help you log in faster, enhance your navigation through the site, remembering your preferences and generally improve the user experience. Cookies also convey information to us about how you use the Service(e.g., the pages you view, the links you click and other actions you take on the Service), and allow us or our business partners to track your usage of the Service over time. They also allow us to deliver personalized advertisements that may be of interest to you and measure their effectiveness. These technologies record information about you, including:

• Browser and device data, such as IP Address, device type, operating system and Internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug - ins, add - ons and the language version of the Sites you are visiting.
• Usage data, such as time spent on the Sites, pages visited, links clicked, language preferences, and the pages that led or referred you to our Sites.
• Online activities. We collect information about your online activities on websites and connected devices over time and across third - party websites, devices, apps and other online services.
• We collect information when you engage with our marketing messages and when you click on links included in ads for our products. We use Google Analytics on our Sites to help us analyze your use of our Sites and diagnose technical issues.


To opt -our or modify the cookies, use the browser settings.Every web browser is different but you can always use the Help menu on your browser to learn how to change your cookies.The changing of cookies needs to be done on every browser that you use if you want the cookie settings to be the same. If you turn off your cookies you need to be aware of the fact that some of the services on the website may not function properly.



3. How we use the information


Arenpi collects your information in order to provide services to you, comply with our legal obligations, and to improve our products and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy. Arenpi may use this information to:

  • Authenticate and provide access to Arenpi mobiles applications and services.
  • Process your financial transactions.
  • Send you order / renewal confirmations.
  • Notify you about important changes to the website and new services if and when we think you will be interested.
  • Administer your account.
  • Marketing our services and products
  • Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
  • Meet our research and product/service development needs and to improve our Site, services and offerings



4. How long do we keep personal information?


For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. This account information is stored indefinitely.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

When we process your personal information on the basis of a legal obligation, we will store your personal information for the period which is determined by the law.



5. How we disclose personal data


We may share your data with third parties under the following circumstances or as otherwise described in this Privacy Policy:

For transactions: If you make a purchase from Arenpi, your purchase information is shared with our payment processor. Currently, our payment processor is Stripe. Stripe uses and processes your complete payment information in accordance with Stripe’s privacy policy. Arenpi does not store credit card information in our system.

For Security and Legal Compliance: In certain situations, Arenpi may be required to comply with legal obligations to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Where required by law, and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request.We may also disclose information about you in order to comply with our legal obligations if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.



6. Security


We recognize our responsibility to protect the information you entrust to us. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.



7. Your rights


Update and control your account information: You may update your account information by logging into your account and changing your profile settings. You can also stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests.

You may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices) although you can object to us providing these emails by emailing [email protected].

If you have any questions about reviewing or modifying your account information, you can contact us directly at [email protected].

Deletion: You may have a right to request that we delete the personal information we hold about you at any time, and we will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will let you know how the deletion affects your use of our website or products and services. There may be exceptions to this right for specific legal reasons which, if applicable, we will set out for you in response to your request.

You can request to delete your personal information by logging into your account settings on www.arenpi.com and submitting a delete request.

Additional Rights Of EEA (European Economic Area) Residents
If you are a resident of a country in the EEA, you have the rights, among others, to:
• Request a copy of your information;
• Request that we correct inaccuracies relating to your information;
• Request that your information be deleted or that we restrict access to it;
• Request a structured electronic version of your information; and
• Object to our use of your information.

Should you wish to make a request in respect of your personal information please contact us at [email protected] You also have the right to object to our processing of personal data about you in order to send you marketing and we will stop processing data for that purpose.



8. Changes To this Privacy Policy


We will continuously assess our privacy protection practices in light of new technology, our changing needs to exchange information, and the emergence of new information services. Our privacy policy may therefore be amended from time to time. You should therefore check this statement regularly to ensure that you are aware of our latest policies.



9. Contact Us


If you have any questions about this Privacy Policy or the practices of this Website, please contact us at [email protected]

Or write to us at:
651 N Broad St, Suite 206,
Middletown, Newcastle ,
19709, DE , USA

UPDATED: July 4, 2021